Technology Support

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Technology in the school environment is only effective when it can be used to enhance and improve learning and productivity.  Please use this resource page as support to keep technology running at its fullest potential.  This page will grow as the information from various resources are gathered at a rapid pace.

Acceptable Use Policy (AUP)
AUP Presentation
LAUSD Acceptable Use Policy
Copyright Policy (Bulletin M-43)
LAUSDnet Privacy Policy

LAUSD Tech Support - (323) 224-2277

Request For Tech Support By Phone
Request For Tech Support By Fax
Request For Tech Support By E-mail
LAUSD Tech Support, Main Page
LAUSDnet Setup Instructions
E-mail Configuration
Change Your LAUSD Password
Network Configuration

LAUSDnet Account Information

Employee Application 
Student Application, English
Student Application, Spanish
Photo Release Form

LAUSD EXCHANGEnet Account Information
(District Office Employees Only)

EXCHANGEnet Application
Password Reset: (213) 241-8009
Network Operations - Standards & Procedures

LAUSD Form 9 Online Technology Survey

http://sib.lausd.net/form9/
Computer Donation Information
Bulletin C-66, Donations

Computer Salvage Information

Bulletin DB-16 

Computer-Related Employment

Classified Employment Application
Classified Personnel Salaries
Microcomputer Support Assistant

Computer Insurance/Stolen Equipment

Memorandum C-2: Insurance Coverage for School Computers
Inventory Spreadsheet
Memorandum C-3: More Equipment
To report stolen computer equipment, please call Insurance Section:
(213) 241-3124

Waterford Computers

Software Support, Electronic Education: (888) 977-7100
Hardware Support, Arey Jones (800) 998-9199

Other District E Technology Pages

Instructional Technology
Technology Professional Development
Technology Consortium

School Renovation Technology Grant (SRTG)
(formerly  Classroom Technology Initiative (CTI)
Elementary Schools (CTI link)
for Macintosh tech support, call Apple Computers: (866) 99-APPLE
for IBM tech support, call Arey Jones: (800) 998-9199
High Schools (AB 2882)
SRTG Configuration 
IBM Netvista 1.8 GHz A20 w/ Windows 2000 & Microsoft Office
Apple 700 MHz eMac w/ Mac OSX & Microsoft Office
IBM 1.2 GHz Celeron ThinkPad R Series w/ Windows 2000 & Microsoft Office
Apple 700MHz G3 iBook w/ Mac OSX & Microsoft Office

Purchasing Computer Equipment

Reference Guide C-17, Computer Equipment on District Contract
Reference Guide C-6, Security Devices on District Contract
Apple Computer Purchasing: Apple Computers
Contact: Tom Chun
(818) 244-3269, topchun@apple.com
Vendor Code # 101415
http://store.apple.com/Apple/WebObjects/K12Custom?qprm=25579
IBM Computer Purchasing: Arey Jones Educational Solutions
Contact: Satina Bitmayl
(800) 998-9199, satina@areyjones.com
8693-A La Mesa Boulevard, La Mesa, CA 91941
Vendor Code # 128327
http://www.techsol.org/lausd/
Gateway Computer Purchasing: Gateway Companies Inc.
Contact: Thomas Chytka, Senior Account Manager
(800) 211-4952 x33081, thomas.chytka@gateway.com
Vendor Code # 124373
http://esource.gateway.com/lausd

Purchasing Computer Software

CalSAVE.org (877) 862-3198

Software Licensing Compliance

Bulletin K-20, Software Compliance
Letter to Schools
School Site Form
Software Log: Adobe PDF / Excel Spreadsheet
Microsoft School Agreement

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